(240) 385-9258 simone@simonesstyles.com

Policies, etc.

We can’t wait to meet your hair…oh and you!

On this page, you’ll find links to some of our most popular pages, including booking an appointment.

Choose a button below to navigate to your selected page. We’ll see you there!

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Policies

A sexy, healthy head of hair is the first thing someone will notice. Make sure yours reflects your mood, style, & personality. We like to build lasting relationships with clients who trust us with their hair & know they can talk to us about their hair needs and goals. Customer service is #1!

You must read the Salon Policies before making your appointment. If you fail to do so and there is a violation, your appointment may be cancelled. By making an appointment with Simone’s Styles, you agree to the policies in its entirety.

Thank you. Your observation of the policies are much appreciated. Policies may change without written notice at our discretion. If you have any questions or comments about these policies, please contact us.

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Appointments

Please arrive on time to your appointment to ensure your services run as smoothly as possible. As much as we would like, we cannot guarantee service for late arrivals. If you are more than 15 minutes late for your appointment, we may have to cancel your appointment and you may forfeit your deposit. Please schedule your appointment as far in advance as possible. Otherwise, please check the calendar for availability.

Due to the nature of hair styling, there are no refunds. If you are not satisfied with your hairstyle, we’ll be more than happy to resolve the issue – either at that time or at a mutually convenient time.

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Children

We love family & children. However, we use hot irons and scissors – and don’t want anyone to be injured while visiting the salon, least of all a child.

Additionally, we are committed to providing a relaxing, stress-free atmosphere for everyone, and we don’t provide child care services.

If you must bring your children with you for your appointment, they must be well behaved. Otherwise, no children are allowed unless they are getting serviced. Please plan accordingly.

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Hair Products

We have essential hair care products such as olive oil, shea butter, tea tree oil and homemade natural products as well as the top natural hair care product lines such as  Design Essentials and Camille Rose. Please bring any products you’d like us to use for your style.

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Cancellations

Please notify us at least 2 business days in advance if you are unable to keep your appointment. A telephone call, e-mail or text message will suffice.

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Deposits

All appointments require a 15% deposit. In most cases, you will be prompted when you book online or receive an invoice to pay via e-mail (ask for specifics). This time is reserved exclusively for you. If you cancel within five (5) business days of your scheduled appointment, you can use this deposit towards future services within 4 days of your cancelled appointment. All deposits are non-refundable

You can pay your deposit here: PAY DEPOSIT.

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Gratuity

Gratuity is not included in the price of services. If you are satisfied with your service, a 15% – 20% tip is customary and much appreciated. If you are unhappy with your service, please let us know so we can make it right! Our primary objective is to ensure each service and visit meets your satisfaction.
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Payment

Cash , Debit/Credit Cards, PayPal, CashApp, and Zelle accepted only.

Hours + Location

9219 Fowler Lane, Lanham, MD 20706

Mon - Wed Closed
Thu 12:30pm-9pm
Fri 10am-9pm
Sat 12:30pm-8pm
Sun 12:30pm-5pm
Open most holidays

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